My thoughts on Bob Greenblatt’s comments about “Chuck” fans at the TCA press conference, and my response to him

“It is not the critic who counts; nor the man who points out how the strong man stumbled, or where the doer of deeds could have done better. The credit belongs to the man who is actually in the arena; whose face is marred by dust and sweat and blood; who strives valiantly…who knows the great enthusiasms, the great devotions; who spends himself in a worthy cause; who at best knows in the end, the triumph of high achievement; and who at worst, if he fails, at least fails while daring greatly; so that his place shall never be with those cold and timid souls who know neither victory nor defeat.”
–Theodore Roosevelt

I know that a lot of Chuck fans out there are upset and offended by Bob Greenblatt’s very rude and dismissive comments at a TCA press conference earlier today. Believe me, I am just as offended as you all are.

It’s not the fact that Mr. Greenblatt reemphasized that Chuck‘s run is over that offends me. We all knew that was the case going into this season, and we already had an “online wake” of sorts a month ago when filming on the series wrapped up, complete with a very moving video tribute put together by @dren_lla. What upsets me is that Mr. Greenblatt seems totally dismissive of everything we have all done over the last few years to support not only Chuck, but NBC as well.

With that in mind, I decided to send Mr. Greenblatt an E-mail (courtesy of the NBC Universal viewer feedback E-mail address found here) to respectfully and politely express my feelings to him. I’ll share that E-mail below so that you can read it as well, but before I do, let’s all commit right now that we’ll do everything we can these last few weeks to promote Chuck to the best of our ability, be it voting at, continuing to make “Not A Nielsen Family” tweets to advertisers, or bringing new fans into the fold. We owe the cast, writers, crew and showrunners that much. In addition, if you decide to E-mail NBC or Mr. Greenblatt to make your own feelings known, please do so politely, respectfully, and calmly.

Long Live Team Bartowski! Long Live Chuck!

“Mr. Greenblatt,

My name is Matthew C. Gill. I’m writing to you today to express my extreme displeasure with the rude, dismissive, and ungrateful attitude you showed towards “Chuck” fans at today’s TCA press conference.

It is absolutely true that “Chuck’s” ratings don’t merit the show continuing past this season; I don’t dispute that. I also want you to know that, as I expressed in a blog post I wrote near the end of last season, I am extremely grateful to you and to the rest of NBC’s executives for deciding to give “Chuck” and its fans a chance to end things on their own terms. However, I must say that your assertion that “Chuck” is getting such poor ratings because we as fans did not “come to the show” is simply not true.

For the last five years, millions of “Chuck” fans worldwide have poured our hearts and souls into supporting this show and your network.

We have spread the word about “Chuck” to anyone who will listen.

We have loyally patronized Subway, as well as many other companies who have sponsored “Chuck.”

We have petitioned “Chuck’s” advertisers through Twitter and other social media networks in order to thank them for supporting the show, as seen in the “Not a Nielsen Family” campaign.

Some of us have gone to great lengths to, whenever possible, make arrangements with our employers so that we can be off work to watch “Chuck” live as it airs.

Many people, in multiple countries, have spent a great deal of their own time and money supporting and spreading the word about “Chuck” through fan websites, podcasts, and YouTube videos.

Mr. Greenblatt, it is not our fault that many of us have not been fortunate enough to have been chosen to participate in the Nielsen television ratings system, and thus could not have our own choice of programming on Mondays (and now Fridays) counted.

It is not our fault that NBC has not done more in recent years to promote “Chuck.”

It is not our fault that “Chuck” has lost many of its original writing staff over the last few seasons because they had to seek other employment while waiting to hear if the show would return for another year.

It is not our fault that NBC has, for whatever reason, not made this current season’s episodes available to watch on,, or any other legitimate streaming online site, thus making it harder for us to attract new fans to the current season of “Chuck” and potentially boost the ratings.

For these reasons, Mr. Greenblatt, I respectfully submit that you owe “Chuck” fans an apology for your statements.

We have been “coming to the show” and supporting “Chuck” for five seasons now, sir. Rest assured, we will be here to see this through to the end.

Sincerely and respectfully,
Matthew C. Gill”

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5 Responses to My thoughts on Bob Greenblatt’s comments about “Chuck” fans at the TCA press conference, and my response to him

  1. Glory says:

    Great post and email, Matt!

  2. Aiden says:

    Brilliant. I will do just this!

  3. Matt, you could probably email him directly – most of the NBC Universal emails are like this: I think you should give it a try. I would also add that the move to Fridays did not help; that many Chuck fans are younger (and in the coveted demographic), ergo they go out and do things on Friday nights No show gets above a 1.4, and most Chuck fans expected to be able to watch online, on hulu or On Demand. After the first episode, fans were waiting and waiting – with no explanation from the network as to why every other show was available except for Chuck. Therefore, many fans opted to wait until the DVDs are released, as to watch the entire season without missing an episode.

    • Matt says:

      I initially tried sending an E-mail directly to Greenblatt using an address like the one you’re describing, but it got returned with an error message saying that the address doesn’t exist. So, either his E-mail is slightly different than just his first name and last name, or they shut down his E-mail because he was getting so many messages. I’ll try sending my message again another time, but I’m pretty sure he’s aware of how badly he has upset people.

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